LBN Strategies
Save around $20,000 a year.
We’ll run the back office.
The calls, the scheduling, the books, the follow-ups — everything a full-time office hire would handle, for a fraction of what that hire costs you. Most companies we work with keep roughly $20,000 a year by making the switch, without losing a single call.
- 24/7Coverage hours
- < 30sAvg. answer time
- 47Service states
- ~$20kAvg. annual saving
What we handle
One back office. Three jobs off your plate.
Call handling
Every ring answered, every lead captured.
Trained agents greet your callers in your company name within thirty seconds, qualify the request, and either book the visit or escalate to your on-call lead. After-hours, weekends, and holidays included — no separate answering-service contract.
- Sub-30-second pickup, 24/7
- Triage and booking on the first call
- Emergency escalation tree you define
Reviews
What our clients say.
“Took a couple weeks to get our call scripts dialed in, but once they were, we stopped losing weekend calls completely. John walked us through the whole setup and never once made me feel like I was asking a dumb question.”
Marcus D.
Owner, Trent Mechanical
“What sold me was the first conversation with John. I had talked to two other outfits that just rattled off packages. John actually listened to what was killing us — the after-hours calls — and explained the fix in plain English. No jargon, no pressure.”
Theresa M.
Co-owner
“Went in skeptical, I will admit. Onboarding was slower than I would have liked and the dashboard took some getting used to. That said, the call coverage is solid and the team actually answers when you reach out. Glad we stuck with it.”
Dale R.
Co-owner, Summit Comfort
“The bookkeeping side alone paid for itself. Our books used to close two weeks late every single month. Not flawless — there was a hiccup with our payroll import early on — but they owned it and fixed it fast, and it has been smooth since.”
Priya N.
Operations manager
“Reliable call handling, and the maintenance reminders have genuinely pulled back customers we had lost track of. Knocking off a star only because I wish the monthly report went a little deeper — though I am told that is in the works.”
Greg A.
Owner
“John was upfront about what they could and could not do, which I appreciated a lot more than the usual sales routine. Setup had a couple of bumps, but their support team is quick to respond. Would recommend to other shops our size.”
Sandra K.
Office manager
“Does what it says on the tin. Not flashy. The team answers the phone the way we would, and the books are finally current. Took a bit longer than promised to fully ramp up, but I would sign up again.”
Bill T.
Owner, Ridgeline Heating & Air
Ready to grow without growing the office
Tell us about your operation. We’ll tell you what you’d save.
Send us a 15-minute summary — call volume, current setup, the one thing that’s eating your week — and we’ll come back with a concrete plan and a number.